Showing posts with label essays on Nigeria solutions. Show all posts
Showing posts with label essays on Nigeria solutions. Show all posts

Monday, January 15, 2024

how to solve it?


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Sunday, September 24, 2023

GovTech #GOVTECH GovTech


There is still hope - always remember that!

Simple and short introduction to GovTech using four examples.  

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Sunday, March 07, 2021

BE. KNOW. DO.


The BE is very important.


The KNOW is very important.


The DO is very important.


That's LEADERSHIP for you.  


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Wednesday, May 11, 2016

Corruption corrupts, and absolute corruption ... ?

(Source)
Corruption is universal, and Nigeria is a country universally acclaimed for corruption. In spite of all the rules and laws prohibiting corrupt practices, [corruption] continues to thrive under weak legal, political and administrative institutions; thereby exerting its penetrating influence on ordinary Nigerians who are trapped in a moral maze as they attempt to conduct their businesses. These Nigerians live their lives with all honesty and integrity, but are too often compelled to conform or be crushed.
Lara Popoola
Lara Popoola, Nigerian lawyer
In light of the deteriorating state of common affairs, it is only appropriate that I should note the deep chasm of distrust and rising cynicism of many Nigerians, about the credibility of the President’s recent anti-corruption battle against some senior government officials and their associates accused of misappropriating public funds. A corruption battle which has been highly speculative and seriously debilitated, by a legal justice system that is lethargic, fundamentally flawed and unfit for purpose.

While I strongly affirm the absolute necessity to prosecute and penalise these “giants” of corruption, I am also mindful of the fact that the government is just one of two hands that claps to the beat of corruption. Hence, we must also address the contribution and mindset of individuals to the existence of corruption in Nigeria, if we are going to wage a successful war against it. The customary condemnation of government and public officials for corruption often authorises many Nigerians to assume the position of spectators and commentators, thereby mitigating their individual participation. They remain oblivious of the fact that corruption does not discriminate.
 Rather, it acquaints itself with people of all social pedigrees, ages, tribes, gender and political parties. It has no regard for level of education or even religious affiliations; for we know many have audaciously testified about the supposed ‘blessings’ of their ill-gotten gains. It is no wonder, that as Nigeria continues to pay its legislators high salaries and stupendous allowances while majority of the population lives in abject poverty and darkness. There is an increased pressure on people to become wealthy in order to alleviate their poverty.

Consequently, the courage to adhere to high standards of propriety erodes away and morality declines as individuals ask “why should I be the sole custodian of honesty and integrity?” After all, an employee who is not earning a living wage and is owed accrued salaries, without the assurance that he will have a job tomorrow, might choose to supplement his income with bribes and other corrupt means.

It is worth noting, that it is not just the man who receives the bribe that is corrupt, but also the man who offers it. Corruptive norms are so widespread, it is sometimes inconceivable for many to comprehend how employing families and friends of the boss rather than the best candidates for jobs perpetuates corruption. Or “rubbing hands” with custom officials to allow the importation and exportation of banned items; or parents using unorthodox means to ensure the admission of their children to higher institutions; or assuming it is acceptable to be dishonest in business dealings just because “that is how it is done here”.

It is because of this prevailing warped mentality, that individuals must not undermine their susceptibility to corruption, for at various stages of life, one might be compelled to confess “I was corrupt”, “I am corrupt” or “I will be corrupt”. This is simply because corruption corrupts.

It is relentless and progressive in its efforts. There was once a time when corruption and development co-existed on a tolerable scale, and Nigeria was able to reap immediate benefits from its natural resources. Unfortunately, this is no longer the case. The adverse impact of corruption on public and private life is obvious and the country is confronted with a vicious cycle of lower investment and growth, higher poverty and inequality, greater fiscal imbalance, and weaker delivery of basic public services. How else does one rationalise the 5th largest provider of crude oil in the world experiencing chronic fuel shortages?

In echo of the President, to conclude that if Nigeria does not kill corruption, corruption will kill Nigeria, is as certain as the theorems of Pythagoras. It will continue to claim thousands of lives on poorly constructed roads, many more will lose their lives in hospitals because of inadequate healthcare facilities. The dreams of many young people will die because money meant for better educational system has been diverted into private pockets and many senior citizens will continue to suffer as they struggle to receive their pensions. Finally, hope will perish when poverty gains a stronghold and misery is intensified.

This is not an attempt to indict every Nigerian of corruption – that would be an unwarranted blanket criminalisation. Rather, my aim is to intrude the thoughts of individuals who unconsciously or through blissful ignorance live their lives without considering their responsibility for corruption and its powerful influence on their day to day living, with the hope to reform our approach to citizenship by asking “how corrupt am I?” and then proceed to actively challenge questionable norms that are detrimental to our development as a nation.

The writer of the above piece, Lara Popoola, is a Contracts Negotiator with a degree in Law and Masters in Financial Regulations and Compliance. She enjoys reading and keeping up to date with political and social issues in Nigeria.

Source:  Question For Every Nigerian… “How Corrupt Am I?”, published April 2016 on Bellanaija.com . As is often true of blog articles, the comments / reactions are varied and very interesting, for instance:
  • This is thought provoking Lara crofty.
    However, Our institutions and its machinery has been rigged to encourage furtherance of corrupt practices in the country. For example, I have being a victim of incomplete car registration. All the papers are well documented, but were not fully updated into their system (as i later found out). Hence on a particular instance, i was forced to part with N20,000.00 or loose my car to a set of Custom officer whose jurisdiction, or office is not known.
    In such a case, if you stick to the law, honesty and due process, the unmarked car(without engraving of any kind) would have been stolen by the self-same people expected to protect it. or what do you reckon?

  • This was well written – in a very lawyer-ly way. I think when we want to ask this question, we need to break it down as much as possible...For many of us, paying N1000 to jump fuel queues is being smart, not bribery or corruption.
    Getting your family member that job that (s)he isn’t qualified for is reducing unemployment, not nepotism or corruption.
    Looking the other way while your line manager keeps N30 million out of a pool of N60 million meant as bonus for the entire team is doing “oga things” and God will take us there someday, not corruption or malpractice.
    The LAMATA bus guys who overload buses and collect cash instead of selling you tickets is him “eating where he works” not corruption.
    Senators asking you why should they take Coaster buses in lieu of going to the same place in a convoy of 20 cars is met with “God will help us” instead of the due outrage.
    Housing “Agents” and court and registry officials collecting money they cannot issue receipts for is not seen as corruption.
    How much did you pay for your drivers’ license? I bet not the normal price.
    Is purchase of black market petrol legal?
    How much did you pay for your passport?
    How much did you pay for your PHCN meter?   All this is to say….everything is warped. Institutions and even the simplest processes are so tainted by corruption, and nothing is done by the rule book anymore. Is it possible to go back to when things were as they should be? Or should we work towards creating a new normal?
Meanwhile, Nigerians are not happy about David Cameron's recent "fantastically corrupt" comment.  Maybe we can change things?  


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Wednesday, April 02, 2014

All about solutions...The Smallholder Foundation and Nnaemeka Ikegwuonu

http://www.bmw-stiftung.de/en/people-ideas-views/bmw-foundation-young-leaders/an-interview-with-nnaemeka-ikegwuonu/

NI: We at the SmallHolders Foundation believe that education is critical – education is development for us. Education opens the mind and motivates the quest for results. We believe that an educated person will make a better choice, more than an uneducated person. In that case we looked at the whole chain and we saw that one of the things that kept farmers trapped in poverty was the inefficient agricultural extension services. Agricultural extension services should be a tool that organizations and government agencies can use to educate farmers about new techniques, new crop varieties, new livestock, how to control crop and livestock diseases. But this critical service does not exist anymore. 

So we decided that we have to establish a radio station. In 2007, we established a smallholder farmer’s rural radio. Today the radio station designs and broadcasts agriculture environment and market information to 250.000 small farmer listeners, in the local Ibo language, 10 hours a day. It teaches them how, when and where to cultivate and for whom there are cultivating; how to rear livestock properly and at the same time the market to sell livestock. For example, we taught them how to gather rainwater during the abundant rainy season to use for vegetable gardening in the dry season.

The radio station is also educating farmers how to open bank accounts, the need for accurate record keeping and how they can check their input and their output. I believe that by the time a farmer decides to cultivate maize, he should make a simple budget, Every morning the radio station gives farmers commodity prices from eighteen regional markets so they decide which market to go to.

I think we are better because so many of the organizations have not been able to attract knowledge from farmers themselves. Farmers have knowledge. Farmers know the environment more than those organizations. Farmers know where it hurts most, why there are not increasing their agricultural yield year after year. What farmer A is doing can also be applicable to farmer B, C and D. Several organizations design projects for farmers; they don’t allow farmers to design projects for themselves. For a very long time that has been the norm within the government and civil society sector in designing agricultural projects and I think that has to stop. I’m a farmer myself. I know how difficult it is to get an agricultural loan. Because so many loans out there, even the ones given by microcredit funds, are not designed for agriculture. Why? Because agriculture is high risk.  We can’t even control the weather. There could be flooding tomorrow; the whole harvest can be lost for the year. That is why no loan is specifically made for farmers.

Read the full BMW Foundation interview with Nnaemeka, founder and executive director of the Smallholder Foundation here.  In 2011, he was named Young Person of the Year at the Future Nigeria Awards. 

Thursday, January 09, 2014

Business Process Outsourcing in India and related HR Challenges

Notes written by Ozodi ARIAHU and Aramide BELLO
(Based on Thite, M. & Russell, R. (2007). India and Business Process Outsourcing.)

India is a country of complete contrasts – five star hotels surrounded by slums, white-collar workers rushing past unskilled labourers using primitive technologies, new globally branded cars navigating congested roads along with antiquated models, freeways and flyovers that suddenly lead to unpaved, snarled roads and so on. 

India Country data:
·         Three times the size of Nigeria, with triple the population density
·         Economy ranked 12th largest in the world
·         From the 2011 census, 58.2% of the labour force is in agricultural production (cultivators and labourers), 4 % in household industry
·         The remaining 37.6% would include both manufacturing industry and service provision

The Indian IT/ITeS/BPO Sector

The spread of the internet, with cheap and abundant telecommunications bandwidth, has enabled businesses to parcel out white-collar work to specialist outside suppliers, with countries such as India emerging as important hubs for producing services for consumption at the other end of the fibre-optic cable (Edwards, 2004).  This type of work is classified under service provision and termed the Information Technology, Information Technology-Enabled Services, and Business Process Outsourcing (IT/ITeS/BPO) sector.  

IT services include
·         Systems integration and information systems consulting.
·         Application development and support as well as IT training services.


IT-enabled Services (ITeS) include
·         Back-office data entry and processing.
·         Customer contact services (such as complaints, tele-marketing, collections support).
·         Corporate support functions (such as HR, finance, procurement, IT services).
·         Knowledge services and decision-support (such as customer analytics, claims and risk
·         management and consultancy).
·         Research and development services.

Outsourcing is the practice in which companies move or contract out some or all of their manufacturing or service operations to other companies that specialize in those operations or to companies in other countries. 

An example would be an American jeans manufacturer that closes a factory in the United States and hires a contractor in India to produce its jeans, which are then imported and sold with the American company’s logo.  According to Forrester Research, nearly half a million computer hardware and software jobs are expected to be outsourced from the United States to other countries by the year 2015.

Corporate executives say outsourcing helps their companies lower costs, increase profits, stay competitive, and that they ultimately transfer cost savings to the consumer as lower prices.

Currently, the BPO sector appears poised on an unstable knife edge. It involves a young, highly educated workforce conducting often routine work for which, in many cases, it is patently over qualified. As a result, the explosive growth of BPO in India has also given rise to startling attrition rates and working conditions that, although perhaps (temporarily) acceptable in urban India may well prove to be far short of employee aspirations. 

A brief history of Business Process Outsourcing in India
To most Indian software companies, BPO came in handy in the face of the downturn in the IT industry. Another stroke of luck for the industry was the cheap availability of abundant and under-utilised fibre optic cables laid under the sea by western companies during the e-commerce hype generated in the 1990s and their increasing bandwidth capacity (Friedman, 2005).

While the Indian software industry took more than 10 years to mature and climb up the value chain, the Indian ITeS/BPO industry has taken just 5 years (between 2000 and 2005) to do just that. Many of the top Indian software companies, namely; Infosys, Wipro and Satyam, have now set up subsidiary companies such as Progeon, Wipro BPO, and Nipuana, which are their
ITES arms.

Today, there are around 3000 IT companies in India currently exporting to over 150 countries with an employee base of around 700,000 and the top 5 Indian IT software & service exporters are Tata Consultancy Services, Infosys, Wipro, Satyam and HCL (Nasscom-c, 2005).

In line with this growth, the ITeS/BPO/KPO industry now employs not only generic graduates, but also MBAs, doctors, engineers and chartered accountants as process executives. Even for Customer Service Representative jobs, which are relatively low-skilled, the vast majority of employees are university graduates.

Apart from its sheer size, India currently constitutes an intriguing part of the globalization story
for its pioneering of what can be termed an Export Led Services Provision (ELSP) model. Today, anybody who visits India will see that changes are everywhere and the country is well and truly on the move.

Despite the spectacular growth and visibility of the IT/ITES sector, it is still largely irrelevant to the vast majority of Indians.  Altogether, the combined IT/ITeS/BPO sector employs under 1 million workers out of a total workforce (waged, salaried and other) that is approaching half a billion workers.   Thus it is that despite the tremendous success of IT and outsourcing in India, poverty persists with 35% of all Indians living on less than one US dollar per day. 

Labour and Human Resource considerations

Although Indian IT/ITeS/BPO workers are very inexpensive by Western standards, their salaries are high by Indian standards.  Currently, the sector is devoid of trade unions, while existing unions appear to be unprepared to enter the new economy.  With respect to changes in existing labour codes, a majority of the states have either promulgated a government order or notification permitting all establishments in the respective jurisdictions engaged in IT-enabled services (including call centres) to: work on national holidays; allow women to work through night shifts; and permit offices to function 24 hours a day, all through the year (Nasscom-g, 2005), although such practices have traditionally been banned through urban Shops and Establishment Acts. 

The industry faces skill shortages, but the question here is of quality, not quantity. While it is estimated that approximately 17 million people will be available to the IT industry by 2008 (Nasscom-j, 2005), the problem relates to their employability and trainability.  Jobs in IT minimally require a tertiary degree in engineering, computer science or mathematics, while call centre and data processing operations insist upon a Bachelors’ level degree and high levels of proficiency in spoken and written English.  Most Indians are not employable in the sector, since  literacy rates hover around 65 per cent for the population as a whole and at 45% for females. 

Attrition is the biggest challenge currently facing the ITES/BPO sector. The ‘race for talent’ as one HR manager described it between BPO suppliers is fierce; the poaching of workers has created much distrust among industry participants. Top five reasons for turnover in the industry: dissatisfaction with salaries (47%), lack of career opportunities (45%), leaving to pursue higher education (29%), illness (28%) and physical strain (22%) (DQ-IDC, 2004).

Marriage and pursuing higher education were frequently quoted as the main reasons for attrition. The night shift work that most of the employees are engaged in causes them, particularly, women, to leave this employment when they get married; hence, marriage is given as the reason for attrition.  To retain those workers who would leave for higher education, some companies are beginning to explore the possibility of providing scholarships, tuition reimbursement and special arrangements with education institutions that would allow them to offer courses in the workplace.

BPO companies may feel squeezed for profits.  Clients on multi-year contracts with BPO providers expect costs to fall over the course of the tender as the provider becomes more experienced and familiar with the client’s products and markets.  They also face shortages in leadership and supervisory skills, particularly at the team/project level.

Authors are undergraduate students in Electrical Engineering at Bells University of Technology, Ogun State.  They prepared these notes under my supervision for the course CEN 302: Introduction to ICT. 

Previously on UpNaira

 

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