Showing posts with label business in general. Show all posts
Showing posts with label business in general. Show all posts

Thursday, June 02, 2022

Wednesday, July 25, 2018

More Food :)

Ladipo Lawani wants to Restore Nigeria’s Dominance in Global Groundnut Supply


 @mr_ekpa frosted peanuts, salted peanuts, available here 






.......

Oluwafemi Oyedipe is building an Indigenous Chocolate-Making Brand
@losheschocolate :







Do you want to learn more about these CEOs?  Click on their photos.

Do you want to be an agropreneur using your skills in social media and IT?  See

How Young People can Build Agribusinesses on Social media


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Thursday, July 19, 2018

#International #Business #Inspiration - The Patels of India owning the US hotel industry, and the world falling deeper in love with Nigerian 'Afrobeats'




Mat Salleh's first reaction to Naija music - 
This was my first time listening to Nigerian music and I really enjoyed it. It had a cool, upbeat vibe and I really like Runtown's sound.




An Indian-American dream - 
Indian-Americans run about 40% of America's hospitality industry – and 70% of those Indian-Americans have the last name “Patel.”

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Dreams can come true. 

Wednesday, May 30, 2018

What's your next move? "Back to the village" and the businesses / technologies that support it

A world where workers will be empowered to dictate their own hours, their own wages, and most importantly, their own freedom to explore their passions. 
A massive shift that opens up the opportunity for numerous peer-to-peer services and networks.
Driven by a post-scarcity economic model whereby you can live very frugally if you choose to, some workers (mostly college-educated and urban) are opting out of the now traditional work structure and choosing their own path.

People are really doing this.  
Source: VentureBeat, please read.  

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Tuesday, October 17, 2017

~*~ Business mentor + success coach

Free tips at instagram.com/alituplife :







A post shared by Lacey Sites MS, MBA (@alituplife) on










We are not what you think we are // We are golden, we are golden.  - Mika








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Thursday, October 12, 2017

Tuesday, February 21, 2017

Jack Ma, storyteller


 Let him motivate you.  

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The ecommerce pioneer was back at Davos this month with more common sense comments on trade and leadership.   

Friday, August 19, 2016

Confection Nation

Not my type of food, but I do love to share business inspiration. 
Ready?
3 Sisters Cake & Pie Company - lovely photos , blog by RotimiCakeLady
http://www.3sisterscakeandpiecompany.com/#!3sisterscakeandpiecompany/cwvn

Ice Cream Factory - what happened when an accountant and a finance-kid got together 
https://www.bellanaija.com/2016/07/bn-making-it-shade-folusho-ogunleye-the-impressive-couple-behind-ice-cream-factory-yin-yang-expres/
 Click on the photos and links to delve inside their food operations.
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Comments?  

Monday, July 11, 2016

Wednesday, September 30, 2015

Apply Now. Now.

Grooming For Greatness aims
  • To assist Fellows in mapping their own life-specific goals and ambitions.
  • To provide access to learning resources, leadership grooming, and top-notch mentoring 
  • To meet the demand across Africa for greater, meaningful interaction between leaders of industry and those who wish to follow in their footsteps.
http://www.groomingforgreatness.com/apply-now/
Just click and apply (minimum age 25, deadline extended by one week) 
Trust me.

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Friday, June 12, 2015

I love critiques. This one says short-termism ruined marketing.

"If you take a step back you will see that the ethos of marketing has changed over the past 50 or so years. It used to be the driver of a three-step process of
1. understanding what customers want, 
2. organising to give it to them profitably 
and 3. telling them all about it.

Today, this has been changed so that marketing is now the driver of a much more instrumental three-step process of
1. create more stuff that we already make or that competitors make,
2. tell customers about it over and over again,
and 3. manage away the customer queries, complaints and returns as cheaply as possible.

This is a fundamentally flawed approach to marketing
...and a manipulative, Machiavellian approach to marketing has become the norm.
...Bain & Co reported a huge ‘Service Delivery Gap’ where, although 80% of executives think their companies deliver a superior experience for customers, only 8% of those customers agree with them."
http://www.wsj.com/articles/dipping-into-india-dunkin-donuts-changes-menu-1417211158?mod=WSJ_hp_EditorsPicks
YUMMY :)
 READ the full story at customerthink.com : How Stupidity, Short-termism, and Immorality have ruined marketing

I'm starting the Wharton Marketing class on Coursera, as well as the Wharton Operations Management course.  
http://feedproxy.google.com/~r/customerthink/~3/NgZZEw09NFY/
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Thursday, October 30, 2014

"Do these things right, and you have a chance to reach business nirvana ...INNOVATION" - Google Chair

This is how google works
How Google Works - by Schmidt and Rosenberg (click for more SLIDES)
Good ideas aren’t restricted to the people with the most experience or seniority. In fact, some of the best ones come from unexpected places. The smartest thing a leader can do when it comes to idea generation is adopt as open a posture as possible. This means encouraging people across the company to speak up with suggestions and build demos of projects they think should be supported. It also means making it easy for people who use your product to send feedback and taking it seriously when you receive it. - (SOURCE) Jonathan Rosenberg, co-author with Eric Schmidt of How Google Works

My comments: COMPANY CULTURE MATTERS
BUSINESS-SCHOOL WISDOM IS OFTEN NONSENSE
CAPITALISM LIKES OPTIMISM AND AUDACIOUSNESS

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Thursday, January 09, 2014

Business Process Outsourcing in India and related HR Challenges

Notes written by Ozodi ARIAHU and Aramide BELLO
(Based on Thite, M. & Russell, R. (2007). India and Business Process Outsourcing.)

India is a country of complete contrasts – five star hotels surrounded by slums, white-collar workers rushing past unskilled labourers using primitive technologies, new globally branded cars navigating congested roads along with antiquated models, freeways and flyovers that suddenly lead to unpaved, snarled roads and so on. 

India Country data:
·         Three times the size of Nigeria, with triple the population density
·         Economy ranked 12th largest in the world
·         From the 2011 census, 58.2% of the labour force is in agricultural production (cultivators and labourers), 4 % in household industry
·         The remaining 37.6% would include both manufacturing industry and service provision

The Indian IT/ITeS/BPO Sector

The spread of the internet, with cheap and abundant telecommunications bandwidth, has enabled businesses to parcel out white-collar work to specialist outside suppliers, with countries such as India emerging as important hubs for producing services for consumption at the other end of the fibre-optic cable (Edwards, 2004).  This type of work is classified under service provision and termed the Information Technology, Information Technology-Enabled Services, and Business Process Outsourcing (IT/ITeS/BPO) sector.  

IT services include
·         Systems integration and information systems consulting.
·         Application development and support as well as IT training services.


IT-enabled Services (ITeS) include
·         Back-office data entry and processing.
·         Customer contact services (such as complaints, tele-marketing, collections support).
·         Corporate support functions (such as HR, finance, procurement, IT services).
·         Knowledge services and decision-support (such as customer analytics, claims and risk
·         management and consultancy).
·         Research and development services.

Outsourcing is the practice in which companies move or contract out some or all of their manufacturing or service operations to other companies that specialize in those operations or to companies in other countries. 

An example would be an American jeans manufacturer that closes a factory in the United States and hires a contractor in India to produce its jeans, which are then imported and sold with the American company’s logo.  According to Forrester Research, nearly half a million computer hardware and software jobs are expected to be outsourced from the United States to other countries by the year 2015.

Corporate executives say outsourcing helps their companies lower costs, increase profits, stay competitive, and that they ultimately transfer cost savings to the consumer as lower prices.

Currently, the BPO sector appears poised on an unstable knife edge. It involves a young, highly educated workforce conducting often routine work for which, in many cases, it is patently over qualified. As a result, the explosive growth of BPO in India has also given rise to startling attrition rates and working conditions that, although perhaps (temporarily) acceptable in urban India may well prove to be far short of employee aspirations. 

A brief history of Business Process Outsourcing in India
To most Indian software companies, BPO came in handy in the face of the downturn in the IT industry. Another stroke of luck for the industry was the cheap availability of abundant and under-utilised fibre optic cables laid under the sea by western companies during the e-commerce hype generated in the 1990s and their increasing bandwidth capacity (Friedman, 2005).

While the Indian software industry took more than 10 years to mature and climb up the value chain, the Indian ITeS/BPO industry has taken just 5 years (between 2000 and 2005) to do just that. Many of the top Indian software companies, namely; Infosys, Wipro and Satyam, have now set up subsidiary companies such as Progeon, Wipro BPO, and Nipuana, which are their
ITES arms.

Today, there are around 3000 IT companies in India currently exporting to over 150 countries with an employee base of around 700,000 and the top 5 Indian IT software & service exporters are Tata Consultancy Services, Infosys, Wipro, Satyam and HCL (Nasscom-c, 2005).

In line with this growth, the ITeS/BPO/KPO industry now employs not only generic graduates, but also MBAs, doctors, engineers and chartered accountants as process executives. Even for Customer Service Representative jobs, which are relatively low-skilled, the vast majority of employees are university graduates.

Apart from its sheer size, India currently constitutes an intriguing part of the globalization story
for its pioneering of what can be termed an Export Led Services Provision (ELSP) model. Today, anybody who visits India will see that changes are everywhere and the country is well and truly on the move.

Despite the spectacular growth and visibility of the IT/ITES sector, it is still largely irrelevant to the vast majority of Indians.  Altogether, the combined IT/ITeS/BPO sector employs under 1 million workers out of a total workforce (waged, salaried and other) that is approaching half a billion workers.   Thus it is that despite the tremendous success of IT and outsourcing in India, poverty persists with 35% of all Indians living on less than one US dollar per day. 

Labour and Human Resource considerations

Although Indian IT/ITeS/BPO workers are very inexpensive by Western standards, their salaries are high by Indian standards.  Currently, the sector is devoid of trade unions, while existing unions appear to be unprepared to enter the new economy.  With respect to changes in existing labour codes, a majority of the states have either promulgated a government order or notification permitting all establishments in the respective jurisdictions engaged in IT-enabled services (including call centres) to: work on national holidays; allow women to work through night shifts; and permit offices to function 24 hours a day, all through the year (Nasscom-g, 2005), although such practices have traditionally been banned through urban Shops and Establishment Acts. 

The industry faces skill shortages, but the question here is of quality, not quantity. While it is estimated that approximately 17 million people will be available to the IT industry by 2008 (Nasscom-j, 2005), the problem relates to their employability and trainability.  Jobs in IT minimally require a tertiary degree in engineering, computer science or mathematics, while call centre and data processing operations insist upon a Bachelors’ level degree and high levels of proficiency in spoken and written English.  Most Indians are not employable in the sector, since  literacy rates hover around 65 per cent for the population as a whole and at 45% for females. 

Attrition is the biggest challenge currently facing the ITES/BPO sector. The ‘race for talent’ as one HR manager described it between BPO suppliers is fierce; the poaching of workers has created much distrust among industry participants. Top five reasons for turnover in the industry: dissatisfaction with salaries (47%), lack of career opportunities (45%), leaving to pursue higher education (29%), illness (28%) and physical strain (22%) (DQ-IDC, 2004).

Marriage and pursuing higher education were frequently quoted as the main reasons for attrition. The night shift work that most of the employees are engaged in causes them, particularly, women, to leave this employment when they get married; hence, marriage is given as the reason for attrition.  To retain those workers who would leave for higher education, some companies are beginning to explore the possibility of providing scholarships, tuition reimbursement and special arrangements with education institutions that would allow them to offer courses in the workplace.

BPO companies may feel squeezed for profits.  Clients on multi-year contracts with BPO providers expect costs to fall over the course of the tender as the provider becomes more experienced and familiar with the client’s products and markets.  They also face shortages in leadership and supervisory skills, particularly at the team/project level.

Authors are undergraduate students in Electrical Engineering at Bells University of Technology, Ogun State.  They prepared these notes under my supervision for the course CEN 302: Introduction to ICT. 

Saturday, March 30, 2013

The site formerly known as BusinessDayOnline

is now at BusinessDayNIGERIA.com 
By whatever name, it's the best paper on the market (especially since I can get it at my university job for just 50 bucks.)
Front page of the newspaper

Friday, September 14, 2012

Dead airline

Air Nigeria was beautiful, but now it has fainted like Virgin Nigeria before it.

Air Nigeria
But what beautiful design on the aircraft, it made my heart soar to see it in the sky above the expressway in Ikeja, Lagos.  The company management has suspended all flights and operations, and the picturesque eagle may fly no more.  Well, there may yet be a rescue. 
Previously, Richard Branson (Founder/CEO of Virgin) dumped the Virgin Nigeria effort.  Was it not a lovely dream?  The cool simplicity of the Virgin brand, serving the coolest, blackest market in the world.  It failed, and Richard Branson said Never Again would he attempt to do business in Nigeria because of the greed of the politicians.
Now, Jimoh Ibrahim (CEO of AirNigeria) blames "staff disloyalty and weak business environment" for the asphyxiation of his company.
Tell me about staff disloyalty!
A few years ago flying Virgin, I had to fend off this weasly porter at the luggage check-in counter.  He was desperate to let me carry luggage over the allowed weight.  He would discount the fee, you understand?  Jeez, I don't want to pay you.  I want to pay the AIRLINE, idiot!  And he had actually doubled the excess luggage weight in the first place.  Really, this employee was ruining the company that was trying to feed him.
Someone observed that this was why planes around here would sometimes "fall from the sky."  

A brief history of Air Nigeria (Source: www.myairnigeria.com , September 14, 2012)
AirNigeria Virgin Airlines

Air Nigeria History

Air Nigeria, (formerly Virgin Nigeria) was established in 2004 when the Federal Government of Nigeria and Virgin Atlantic Airways signed a Memorandum of Mutual Understanding (MMU) that gave birth to the airline. Air Nigeria, then trading as Virgin Nigeria Airways started operating on 28th June, 2005 with flights to London Heathrow, Johannesburg as well as regional and domestic flights using Airbus A340-300 and A320-200 aircrafts. The airline quickly endeared itself in the minds of consumers as a result of its excellent customer service delivery and safety standards (being the first West African carrier listed on IOSA directory).
Air Nigeria currently operates domestic and regional flights that cut across 16 locations in Nigeria and in the West and Central African region. From its operational base at the Murtala Mohammed Airport, Lagos, Air Nigeria operates to  Owerri, Port Harcourt, Enugu, Abuja, Kano and Sokoto on the domestic routes while it also operates to Brazzaville, Accra, Douala, Dakar, Monrovia, Cotonou, Banjul, Libreville, Sao Tome and Abidjan with further plans to extend services to more African destinations, Europe, Asia and America. Air Nigeria is currently pursuing its new focus and vision to dominate the domestic and regional markets.
Following the airlines’ acquisition by Barrister Jimoh Ibrahim of the NICON Group in April 2010, the airline is vigorously pursuing its vision of being the leading African airline with exceptional travel experience as well as making Lagos, a major hub in the sub-Saharan region.  Air Nigeria has within a space of five months, progressively embarked on an ambitious plan of fleet growth that now accounts for the actualization of its short term plan of having 10 aircrafts in its fleet before the end of 2010.
The airline is 100% e-ticketing compliant across her network and is the first Nigerian airline and first in West Africa to be listed on the IOSA Directory as it adheres strictly to the International Civil Aviations Organization’s safety regulations and standards. Its registration on the IATA Operational Safety Audit (IOSA) registry places it at par with the best airlines in the world having shown its commitment and demonstration to airline safety standards
Air Nigeria since inception, has always been in the vanguard of constantly reviewing its product offering to meet the demands of passengers. It offers a frequent flyer programme known as eagleflier® that seeks to reward passenger loyalty.
Air Nigeria continually strives to offer its passengers a unique customer experience from the point of first contact and on until they disembark from their flights. Both English and French speaking passengers’ needs are catered for as Air Nigeria’s crew are well trained to handle such needs.
That's all for now. Next up, I may comment on the new notes (controversy over 5000naira bill), and more exciting, a rush of funds to the stock market. Read, Share, and consider writing your thoughts - it's a group blog after all.

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